Shipping policy
Thank you for shopping with OmniHaus. Here's everything you need to know about how we ship your orders.
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
- United States (Standard): 5–10 business days
- United States (Express): 2–4 business days
- International: 10–21 business days depending on destination and customs
Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, customs processing, or circumstances beyond our control.
Shipping Rates
- Domestic (US): Standard shipping rates apply at checkout. Free shipping may be available on qualifying orders.
- International: Rates are calculated at checkout based on destination and order weight.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to monitor your shipment's progress.
Customs & Duties (International Orders) International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in our pricing or shipping rates.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@omnihaus.us with your order number and photos (if applicable). We'll work quickly to resolve the issue.
Shipping Address Please ensure your shipping address is correct at checkout. OmniHaus is not responsible for orders shipped to incorrectly entered addresses.
Contact For shipping questions, reach us at support@omnihaus.us.
